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Public Relations in Marketing: A Modern Business Imperative
Ashley Bond
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October 9, 2025

Public Relations in Marketing: A Modern Business Imperative

In today’s fast-paced, hyperconnected marketplace, visibility is everything. But visibility alone isn’t enough; brands in the architecture, engineering, construction (AEC), and design industries also need trust, credibility, and differentiation to stand out in the competitive landscape. That’s where public relations (PR) comes in. Too often misunderstood as simply press releases and media outreach, PR has evolved into a strategic business function that is central to modern marketing. For AEC, design firms, and product manufacturers, PR is no longer a “nice-to-have” or unattainable luxury service that only large companies invest in. It’s a business imperative.

This blog  will break down what PR really is, how it complements marketing and advertising, and why it’s so valuable for AEC and design companies competing in a crowded, complex marketplace.

What Is Public Relations in Modern Terms?

Public relations is the strategic practice of managing how a brand is perceived by its audiences – its current and future clients, partners, employees, media, and the consumer or trade public at large. PR is about storytelling and relationship building, and overall reputation management at its core.

While press releases and media coverage remain important tools, today’s PR encompasses much more:

  • Media relations: Building relationships with journalists and editors to secure earned editorial coverage.
  • Thought leadership: Positioning executives and firms as experts through speaking engagements, bylined articles, and industry-leading commentary.
  • Crisis communication: Protecting brand credibility and making strategic plans during public or internal challenges.
  • Brand positioning: Defining and communicating what makes a firm distinct and leveraging that narrative to secure meaningful press moments.
  • Storytelling: Storytelling turns a brand’s values and vision into compelling narratives that connect, resonate, and inspire action.

Public relations shapes the narrative that builds trust, amplifies influence, attracts like-minded business opportunities, drives revenue, and fuels sustainable growth quarter over quarter and year over year.

How PR Differs From Marketing and Advertising

Marketing, advertising, and PR are closely connected, but each plays a unique role. Marketing is the broad discipline of promoting and selling products or services, often data-driven and focused on lead generation. Advertising is paid promotion – ads you control, but audiences know are sponsored. Advertorials are paid-for media that appear to be editorial and can slip under the radar as not overtly paid. Public relations is about achieving earned visibility and credibility, securing editorial coverage, and crafting stories that editors and writers validate through online or print write-ups. When integrated, the three work powerfully together: marketing drives action, advertising drives awareness, and PR builds trust. Without PR, even the best marketing campaigns risk falling flat because audiences lack belief in the brand.

The Value of a Reputable Public Relations Agency

The value of working with a recognized public relations agency extends far beyond securing media coverage. A trusted PR partner acts as an extension of your internal team and strategic advisor, helping to clarify the brand story, amplify their voice, and build lasting credibility in the marketplace. By combining industry expertise, strong storytelling with established media relationships, a respected agency can position leaders as thought influencers, differentiate brands from competitors, and manage reputational risks before they escalate. 

The impact is measurable: research shows that positive media coverage can increase brand trust by 35%.1 When aligned with broader marketing and business objectives, PR becomes a powerful driver of visibility, trust, and long-term growth, ensuring that every message supports both immediate goals and the company’s future trajectory.

Why PR Is a Modern Business Imperative

The modern marketplace is louder, faster, and more competitive than ever, and buyers—whether developers, architects, or consumers—are constantly bombarded with options. In this environment, trust becomes currency, and public relations is the key to earning it. PR differentiates brands in commoditized markets by communicating what truly sets a firm apart and integrates seamlessly with digital marketing by driving content for social channels, enhancing SEO, and fueling campaigns with authentic stories. For AEC and design brands, where projects involve high investment and long timelines, credibility and trust are not optional but essential.

Why PR Is a Modern Business Imperative

The modern marketplace is louder, faster, and more competitive than ever, and buyers—whether developers, architects, or consumers—are constantly bombarded with options. In this environment, trust becomes currency, and public relations is the key to earning it. PR differentiates brands in commoditized markets by communicating what truly sets a firm apart and integrates seamlessly with digital marketing by driving content for social channels, enhancing SEO, and fueling campaigns with authentic stories. For AEC and design brands, where projects involve high investment and long timelines, credibility and trust are not optional but essential.

Choosing the Right Public Relations Firm

Choosing the right public relations firm is critical, as not all agencies are created equal. For AEC and design firms, it is important to seek out partners with deep industry expertise who understand the nuances of the built environment and parallel sectors. Storytelling and a deep understanding of a client’s company, brand pillars, and goals are at the heart of choosing the right PR team because they ensure that every message that gets pitched to the media is authentic, consistent, and aligned with the bigger picture. Storytelling transforms facts and achievements into compelling, relatable narratives. It gives context to a company’s work, brings its values to life, and makes its voice stand out in a crowded marketplace. 


Strategy and strong media relationships are also essential to properly communicate that storytelling, particularly with both trade and consumer outlets that influence the public conversations industry-wide. Equally important is a collaborative approach that feels like a true partnership rather than a transactional service. By working with a PR agency that knows the AEC and design industries, firms can ensure that their strategies are not only targeted and efficient but also deliver meaningful, lasting impact.

Public relations is not just a cornerstone of modern marketing. It is a catalyst for visibility, trust, and long-term growth. With deep expertise in the built environment and strong media connections, UpSpring helps brands sharpen their voice, expand their influence, and secure a lasting competitive edge in an ever-evolving marketplace.

Ready to elevate your brand with PR strategies designed for AEC and design firms?

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Author

Ashley Bond is Vice President at UpSpring, where she leads strategic communications for the agency’s residential interiors and consumer product sectors. Originally from outside of Chicago, Ashley studied communications at Penn State before launching her PR career in New York City. Prior to finding her niche in the home and design industry, Ashley worked across the fashion, beauty, entertainment, and hospitality sectors.

[1] World Metrics, Public Relations Statistics 2025.